813-364-2712
Patient support

Higher testing,follow-through & compliance.

DreamClear's proprietary technology comes with personal attention for each patient. From the moment a provider orders the clinical-level home sleep test, our customer-service team surrounds the patient all the way through the process.

Call 813-364-2712 Watch how it works
20%higher compliance
We're with you

A real person, every step of the way

24/7
live patient support
7
days a week, including overnight
How we surround the patient

Personal attention, in every format patients need

Advanced technology only works when patients follow through. We make that easy with hands-on help from start to finish.

Live telephone support

Real people on the phone, including overnight hours.

Emails & texts

Timely reminders and answers, the way patients prefer.

Quick-start guides

Clear, simple instructions packaged with every kit.

Video instructions

Short walkthroughs that show exactly what to do.

Postage-paid return

Pre-paid packaging to mail the testing unit back.

Your home sleep test

As easy as counting to 3

Most patients are set up and testing the same night their kit arrives.

1

Download the app

Set up the free DreamClear app on your smartphone in minutes — with step-by-step prompts.

2

Take the home sleep test

Wear the easy-to-use sensors and sleep in the comfort of your own bed. No clinic, no overnight stay.

3

Your provider gets results

Data uploads securely and our team scores it for your provider — who reviews next steps with you.

Our devices

Two devices, matched to each patient

DreamClear offers two home sleep-test devices. The right one is selected for each patient — based on their health profile and current medications — so testing stays both accurate and comfortable.

DreamClear home sleep test device with labeled sensors
DreamClearFull diagnostic

Our comprehensive home sleep test, capturing a full set of channels for a complete diagnostic picture.

Channels measured
HR SpO₂ Body Position Snore Chest Nasal Cannula EEG EOG
DreamClear Lite home sleep test wearable device
DreamClear LiteSimplified

Used when the patient is not on any medications that could affect blood flow — a simpler device and process with fewer sensors.

Channels measured
PPG SpO₂ HR HRV Chest Movement Body Position Snore
Video examples

See it for yourself

Short instructional videos guide patients through setup, testing and return.

Unboxing your kit
Downloading the app
Placing the sensors
Returning the device
Patient support examples

Materials that make every step clear

Quick Start

Congratulations on taking this step to better health

A simple checklist that confirms the kit contents and walks patients through getting started — with a support number front and center.

  • Confirm what's in the box before you begin
  • Step-by-step setup with sensor placement
  • One number for help, day or night
Your home sleep test

As easy as counting to 3!

A friendly one-page overview patients can keep on the nightstand — covering app download, the test itself, and how results reach their provider.

  • Download the app
  • Take the home sleep test
  • Your provider gets the results

Overnight patient support

Because sleep testing happens at night, our team is available when patients actually need help — Sunday through Saturday, 9pm EST – 1am PST, 7 days a week.

813-364-2712
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Who it's perfect for

Designed around the patient

Prefer telemedicine solutions

Want fast, accurate results at home

Would rather not visit an office

Value a guided, supported experience

Need help with your test?

(813) 364-2712

Our patient-support team is here to walk you through every step — from setup to sending your device back.

Let's discuss